Email Us

Online Advice Enquiries (secure email forms)

If you have a simple question, comment, or request, such as a need to cancel or re-arrange an appointment,  use our general email address;

HOWEVER, if you are seeking online advice please complete and submit one of our secure online Advice Enquiry Forms (e-forms). Only submissions via the special e-forms on our website are private and secure.

You can upload an attachment if you wish. If you are happy for us to respond to your e-form submission by email, please ensure you give us an email address.  To ensure complete security and confidentiality your e-form submission does not provide this information to us automatically.

If you  can provide us with the topic area, a little background and an idea of the sort of advice and information you’d like us to provide, this will save time.

We aim to respond to your email request within 5 working days. If you visit an office in the meantime please let the staff know you have also emailed in, to avoid duplication of effort.

Specific Advice Enquiry by Topic;

NOTE  April 2018 – March 2019If you’re a Carer in Suffolk, or even temporarily caring for someone who is ill or in hospital, and need advice on any topic we may be able to offer an appointment. Please mention this on the e-form.

General Advice Enquiry, Electronic Form;


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By sending this email I give my consent for North East Suffolk Citizens Advice Bureau to process and use my personal information as well as special category data (ethnicity, details of disability and health conditions, religion, sexual orientation or trade union membership) where relevant, in order to help advise me. I understand that this information will be kept confidential to the Citizens Advice service. See our Privacy Policy.

For confidentiality and security reasons we will not automatically email you a copy of the information you supply to us. If you wish to have receive a summary of your submission by email, please contact with sufficient information for us to locate your file.

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We shudder to think where we would be without the CAB

We shudder to think where we would be without the CAB

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