New Ofcom Advice on Preventing Nuisance Calls
27 May 2014 – Consumers now have easier access to information about preventing and dealing with nuisance calls and messages, following the launch of new consumer guides from Ofcom.
The first guide is a short online educational video that offers tips and advice on nuisance calls. It is available with subtitles to help people with hearing impairments.
The second guide provides advice on preventing nuisance calls in an ‘Easy Read’ format designed to be easily understood by people with learning disabilities. Easy Read presents information clearly and simply, using pictures to support the meaning of the text. It can also be helpful for those with a limited knowledge of the English language.
The new guides are part of Ofcom’s work to help ensure consumer information about nuisance calls and messages is accessible to a wide audience.