Payday loans: know your rights
Don’t let short term debt lead to long term problems. Need help with your payday loan? Visit the payday loan pages on Adviceguide.
Call our consumer helpline 08454 04 05 06
Want to make a complaint?
Use our simple tool to check whether you have grounds for complaint.
If it looks like you do, you can add your name and contact details and the Financial Ombudsman Service (FOS) will call you back to take you through the process.
Thank you for spreading the word!
Since we launched this film in August we have reached over 60,000 people on Twitter via our #paydaywatch hashtag and thousands of people have watched the film.
So far we have doubled the number of complaints sent to the FOS about payday lenders.
Please keep sharing the film and encouraging people you know to check if they have grounds for complaint.
Find out more
Find out more about our campaign activities on payday loans: